Vacancy Detail

Hard Services Manager

Job Title: Hard Services Manager
Location: Site-Based
Reports to: Operations Manager

Job Purpose:

To oversee the efficient delivery of planned and reactive maintenance at a distribution site, ensuring compliance with budgets, schedules, and safety standards, while managing relationships with internal teams, clients, and subcontractors.

Key Responsibilities:

• Lead and manage delivery of all reactive and planned maintenance works.

• Supervise site-based teams, including engineers and maintenance staff, ensuring KPIs and SLAs are met.

• Liaise with clients, stakeholders, and supply chains; manage quotes and on-site delivery of services.

• Ensure completion of RAMS and H&S documentation; uphold our HSE standards.

• Chair internal and client meetings; generate performance and progress reports.

• Plan and cost small works and capital projects.

• Manage staff training, performance reviews, and disciplinary processes where necessary.

Essential Qualifications:

• City & Guilds/NVQ in Electrical, Mechanical, or Carpentry & Joinery (or equivalent)

• BS7671:2018 18th Edition Wiring Regulations

• CSCS/ECS Manager Grade Card

Desirable Qualifications:

• City & Guilds 2391 (Testing & Inspection)

• CITB SMSTS or equivalent

• Knowledge of Verisae/CAFM systems

Experience:

• 3+ years in a similar role on large-scale distribution sites.

• Background in engineering/building maintenance with experience handling safety, quality, and environmental issues.

Skills & Attributes:

• Strong communication, problem-solving, and report-writing abilities.

• Proficient in Microsoft Office and CAFM tools.

• Self-motivated, flexible, and capable of working independently or in a team.

• Full UK driving licence required.

Location: Thurrock | Salary: 48696 per year | Job type: Permanent | Posted: 12/05/2025